Agency:

Power and Water Corporation

Number of Vacancies:

1

Work Unit

Customer and Strategy

Location:

Darwin

Primary Objective:

The Customer Service Operations Lead is responsible for the day to day operations of Power and Waters Customer Service team; ensuring the delivery of high- quality, customer-centric service across multiple customer contact channels, including phone, email, live chat and social media, It drives operational excellence, fosters a culture of innovation and continuous improvement, ensures compliance with regulatory requirements and contributes to the strategic direction of the Customer Service function.

Special Instructions:

Aboriginal applicants will be granted priority consideration for this vacancy.

Contact:

Michelle Flynn on 08 8936 4706

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