Vacancy Duration:

48 Months

Agency:

Power and Water Corporation

Number of Vacancies:

1

Work Unit

Customer and Strategy

Location:

Darwin

Primary Objective:

The Senior Manager Customer Experience leads the delivery of Power and Water’s customer experience strategy by translating the organisation’s customer experience strategy into practical, measurable and sustainable outcomes. The role drives customer-centred transformation across services, channels and operating processes, embedding customer insight, continuous improvement and strong governance to make every interaction simple, embed the customer voice and enable sustainable futures together. An Executive contract of up to 4 years may be offered

Special Instructions:

Under the Agency’s Special Measures recruitment plan eligible Aboriginal applicants will be granted priority consideration for this vacancy.

Contact:

Michelle Flynn on 08 8936 4626

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