Nurse Unit Manager Consumer Engagement Team/Patient Advocate

Ongoing (Permanent) - Full Time

Closes: 04/11/2026

Senior Professional Officer 1 - Remuneration Package $160,413 - $178,993 (including salary $136,380 - $152,357)
Nurse Level 6 - Remuneration Package $175,979 - $182,947 (including salary $149,765 - $157,329)

Vacancy Number:

012550

Agency:

Department of Health

Number of Vacancies:

Work Unit

General Services

Location:

Darwin

Primary Objective:

The Consumer Engagement Manager provides strategic leadership for consumer engagement, patient advocacy and complaints management across Royal Darwin and Palmerston Hospitals. Working closely with executive leaders, clinicians and community stakeholders, the position promotes the rights, interests and experiences of patients, families and carers, ensuring consumer perspectives inform service planning, delivery and evaluation. The role leads the Consumer Engagement Team to strengthen culturally responsive, inclusive and person-centred care for the diverse Northern Territory community. Through management of complex consumer issues and strategic advice, the position drives quality improvement, service excellence and positive consumer experiences across Royal Darwin and Palmerston Hospitals. Selection will be made at SP1 or N6 level depending on the qualifications and experience of the successful applicant.

Special Instructions:

Aboriginal applicants will be granted priority consideration for this vacancy.

Contact:

Maree McHarg on 08 8922 8841 or maree.mcharg@nt.gov.au

Attachments

Attachment Table
Name	Category	File Type	File Size	Action
Job Description	Job Description	docx	81 KB	Download
Job Description	Job Description	pdf	76 KB	Download
Special Measures Applicant Information Sheet	Advertising Attachments	pdf	71 KB	Download

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